How to log in
Logging into your account takes only a few seconds. Follow these steps:
- Open the official Juegalo website or the app.
- Tap the Login button at the top of the page.
- Enter your email or username and password.
- If you have two-step verification enabled, enter the code.
- Confirm to log in and start playing.

Access on all your devices
You can log in from your browser or the Juegalo app, which is compatible with Windows, Android, iOS, and macOS. The app uses the same account and balance as the website, so nothing changes when you switch between devices. Your access is always protected with advanced encryption. You can start a game on your computer and continue it on your phone without losing your progress or balance. Play wherever you want, with the same fast and secure experience on every device.

Forgot your password?
Don't worry: regaining access is quick and easy. On the login screen, tap "Forgot your password?", enter the email address you used to register, and check your inbox. In a few seconds, you'll receive a message with a secure link to create a new password. If you don't see it, check your spam or junk mail folder as well, since filters sometimes filter it out.
When creating your new password, choose one that is strong and unique, with letters, numbers, and symbols, and that you don't use on other sites. Avoid easily guessed information, such as your name or date of birth. If you've also lost access to your email, contact our support team via live chat or email: the team will help you recover your account after an identity verification to ensure that only you can log in.
Account verification
Verification, also known as KYC, is a one-time step that confirms you are the account holder, ensuring only you can withdraw your funds. It's a standard security measure on licensed platforms and helps prevent fraud and underage account use. You only need to complete it once.
We typically require a clear photo of your ID (driver's license or passport) and a recent proof of address, such as a utility bill or bank statement. Make sure the documents are clear and glare-free for faster verification. It's best to complete verification early, even before your first withdrawal, to ensure it's processed without delay. All your data is encrypted and treated confidentially in accordance with our Privacy Policy.
Your account security
Simple habits keep your access secure:
- Use a strong, unique password with letters, numbers, and symbols.
- Enable two-step verification if available.
- Don't save your login information on public computers and log out when you're finished.
- Only log in through the official website or app, never via links in messages.

New here? Register first
You can't log in without an account, and creating one takes about two minutes. Open the official website or app, tap the registration button, enter your email address, and create a secure password. Then select Chilean pesos (CLP) as your currency and accept the terms to continue. Confirm your account using the link you receive by email, and you'll be able to log in.
Remember that you must be over 18 and use real information, as it will be verified later when you make a withdrawal. Once logged in, most slots have a free demo mode, so you can explore them and try out their features before playing with real money. When you're ready, make your first deposit and start playing with your real money balance.
Play responsibly.
Logging in should be the start of some fun. You must be over 18, and it's always best to play only with money you're willing to spend. You can find more information in our Terms and Conditions and About Us.
Quick Links: Home · Application · About Us · Terms and Conditions · Privacy Policy
18+. Play responsibly. Conditions may change; please check the current information on the site.
How do I log in to Juegalo? | Click the Login button, enter your email or username and password, and confirm to enter your account. |
I forgot my password - what now? | Use the "Forgot your password?" option, enter your email and set a new one with the link you receive, in seconds. |
Can I log in on my phone? | Yes. You can sign in from the mobile browser or the app, with the same account and balance. |
Do I need to verify my account to withdraw? | Yes. A one-time KYC verification is required to withdraw. Complete it early so your first withdrawal has no delays. |
Is my login secure? | Yes. Your sign-in is protected by advanced encryption on every device, and you can turn on two-step verification. |

